complete-proetection

Complete Protection Plan

Complete Protection
Only$34.95/mo
Up to $34,500* in coverage

Complete peace of mind

If you want to avoid having to budget for costly repairs to the critical components inside and outside your home, our Complete Protection plan is for you. One monthly rate of $34.95 and you can rest assured that, if your home’s lines and systems wear out, you have a trusted company to help you with the cost to make it right again

Inside Utility Lines

COVERAGE UP TO $8,000

Worry-free doesn’t come any easier than this: our Complete Protection plan safeguards your family’s budget from potentially expensive repairs to any of the utility lines in your home—that’s water, sewer, gas, and electric lines from where they enter your home and throughout. But keep scrolling, inside lines is just the beginning of this comprehensive protection.

The pipes and wires running through your house work hard to keep power, water, and heat at your fingertips. Over time, and with repetitive use, these lines develop wear and tear. Our Complete Protection plan is designed to handle repairs to the utility lines throughout your home. In the event that you have a wear and tear issue occur, you simply call our number and we send a certified, local contractor to handle the covered repairs, we pay for the covered repairs, and we even guarantee those repairs for a full 12 months.

Here are some of the most common issues that we cover with interior utility lines:

Inside Gas Lines

  • Leaking gas behind stove
  • Broken shut-off valve
  • Tear in wall of gas pipe
  • Separated connection on flexible gas line

Inside Electric Lines

  • Wall switches
  • Dimmer switches
  • Outlets
  • Circuit-breaker box
  • Ceiling box (fan or light)

Inside Water Lines

  • Leaking main shut-off valve
  • Leaking shut off valves (before the appliances or fixtures)
  • Leaking water lines in the basement (hot or cold)
  • Leaking water lines behind walls (hot or cold)

Inside Sewer Lines

  • Leaking sewer (soil) stack
  • Leaking drain lines behind walls
  • Leaking drain lines under floors

Outside Utility Lines

COVERAGE UP TO $18,500

Along with your interior lines, our Complete Protection plan also lessens the financial burden of repairs to your outside water, sewer, and electric lines—and in some areas the outside gas lines—from wherever you are responsible. Keep scrolling to see what else our Complete Protection plan includes.

Those lines in your home connect to the main lines for the city, usually, at the edge of your property. For water, sewer, and—in many cases—gas lines, your responsibility for these lines goes all the way to the curb. That means that lines running under your lawn are still yours to repair in the event of failure. For the electric lines, your responsibility starts at the weatherhead, or curved entrance pipe with power lines running through it. With Complete Protection, any wear-and-tear-related issue becomes our concern. Call us and we send a certified contractor, pay for the covered repair, and guarantee that repair for up to a full year.

Below are some examples of what we cover with the Complete Protection plan:

Outside Gas Lines

  • Leaking connections to the gas meter
  • Leaks caused by corrosion to the gas line

Outside Electric Lines

  • Meter-box corrosion
  • Rusted weatherhead brackets
  • Entrance cable coating wear and tear

Outside Water Lines

  • Leak at shut-off valve in an outside meter pit
  • Leaks in main water line between the curb box and home
  • Failed water lines between the curb box and home

Outside Sewer Lines

  • Broken main sewer-line connection to interior pipe
  • Collapse of sewer line due to shifting/settling
  • Misalignment of drain line due to shifting/settling

HVAC Systems

COVERAGE UP TO $8,000

Everything that we offer in our HVAC Systems plan has also been rolled into our Complete Protection plan. That means your furnace, heat pump, boiler, air-conditioning unit, and water heater are all covered by this plan. With our Complete Protection plan, you receive guaranteed assistance with the repairs to any of these covered systems.

If you’ve ever had that sinking feeling that comes with adjusting your thermostat only to hear silence, then you can appreciate the value of the HVAC portion of our Complete Protection plan. Furnaces, boilers, heat pumps, and central air-conditioning units all have moving parts and delicate electronic components. Running these complicated machines throughout the year can often cause wear-and-tear breakdown to occur. One call to us and we’ll contact our local, licensed contractor to handle most repairs necessary to keep your home comfortable. Our Complete Protection also includes your water heater so you don’t have to worry about either of your heating and cooling systems.

Complete Protection means we cover these kinds of things:

Furnace, Boiler, or Heat Pump

  • Failed circuit boards
  • Blower motors or blower-assembly failure
  • Standard thermostats
  • Malfunctioning flame sensor
  • Failed capacitors

Central AC

  • Failed capacitors
  • Failed condenser motor
  • Malfunctioning circuit boards
  • Standard thermostats

Water Heater

  • Failed thermocouple
  • Compromised temperature & pressure-relief valve
  • Malfunctioning pilot-light assembly
  • Failed heating elements

What's Covered?

With the Complete Protection plan, your home’s budget is safe from potentially expensive repairs  to your inside and outside water, sewer, electric, and gas—wherever the utility’s responsibility ends to wherever the line terminates within your home—along with repairs to your furnace, heat pump, boiler, air conditioner, and water heater.

A
Main/Curbline: Where your home's lines meet the utility's main line.
B
Weatherhead: Curved metal support for electric lines entering your home.
Inside Utility Lines
Up to $8,000 in coverage
Outside Utility Lines
Up to $18,500 in coverage
HVAC Systems
Up to $8,000 in coverage

Expand to see all plans
Additional Notes:

  • Full details of coverage will be included in a service agreement and schedule page after enrollment.
  • Outside gas is a coverage option in those areas where outside gas is not already covered by your utility.
  • Our outside water line protection includes up to $500 for public sidewalk repair.
  • Our outside sewer protection includes up to $4,000 for street cutting.

Dependable service you can trust, local certified technicians, and guaranteed results.

Most of our protection limits reset every 90 days!

We get the technician to your door so you can get back to what’s important!

Work performed by local technicians is guaranteed for 12 months!

Account can be canceled at any time with no fee!

3 simple steps to making a claim

Buying Guide

There are other home protection programs out there, but with any service you end up using, there are things you’ll want to look for. Use this handy buying guide as a reference as you’re pricing out plans to fit your budget and lifestyle.

What is Home Protection?

A home operates through its pipes, wires, and mechanical components, similar to the way your car or van operates. These hard-working items can be prone to leak or fail through their daily use. Home protection (or in some cases referred to as home warranty) services are plans that help cover the expense of repairs or the replacement to a home’s critical lines and major components. Home protection plans often provide considerable coverage for a nominal, monthly fee.

The Home Protection plans, available through IGS Energy Home Services, include a wide range of protection options that work with your lifestyle. All plans include a 12-month guarantee on any covered repair.

The Total Utility Line protection plan…

  • Can be an ideal solution for homeowners with a high aversion to risk
  • Covers all interior and exterior lines, and HVAC systems
  • Protection for up to $34,500

What is really being protected?

From the front door to the back, wear and tear can impact anything in a home over time. Protection plans may not prevent the lines or systems in your home from failing, but they can help protect your peace of mind and safeguard your budget from the potentially expensive costs associated with most repairs or replacements to those lines and systems.

When it comes to the Complete protection plan here are some common examples of items that need to be repaired (refer to Service Agreement for full list):

Inside & Outside Gas Lines*

  • Broken shut-off valve
  • Leaking connections to the gas meter
  • Leaks caused by corrosion to the gas line

Inside & Outside Electric Lines

  • Wall and dimmer switches
  • Outlets
  • Failed weatherhead

Inside & Outside Water Lines

  • Leaking water lines in the basement (hot or cold)
  • Leaking water lines behind walls (hot or cold)
  • Leaks in main water line between the curb box and home
  • Failed water lines between the curb box and home

Inside & Outside Sewer Lines

  • Leaking sewer (soil) stack
  • Leaking drain lines under floors
  • Collapse of sewer line due to shifting/settling

Furnace, Boiler, or Heat Pump

  • Failed circuit boards
  • Blower motors or blower assembly failure
  • Failed Capacitors

Central AC

  • Failed capacitors
  • Failed condenser motor
  • Malfunctioning circuit boards

Water Heater

  • Failed thermocouple
  • Malfunctioning pilot-light assembly
  • Failed heating elements

The real value of Home Protection

With the proper home protection plan, your home and budget can be safeguarded against the potentially high cost of utility line or HVAC repairs. But what you really receive with any home protection plan is convenience; the convenience of not having to cover a potentially large payment for repairs to your home’s infrastructure.

IGS Energy Home Services uses a network of trusted, local contractors to address your claim. Even if there is no work needed, we pay the contractor for their time to set your mind at ease.

Does the age of my neighborhood's infrastructure matter?

If you live in a community with aging pipes and wires, it would be prudent to research outside-line coverage available to your area. A good starting point is utility lines that were installed more than 30 years ago. Lines over 30 years old have possibly reached a point in their lifespan where wear and tear has had considerable impact.

Along with so many years of continual use, 30+ year old lines were installed using the technology and materials of the time—and in some places, installed for far fewer people than now use them. Line improvements like the adoption of PVC, new coatings on wires, and improved installation methods (all of which have helped overall line durability), were not available 30 years ago. All of this adds up to lines that may be prone to fail sooner than later—and if they are on your property, you could end up paying for it.

Is this protection really worth it?

This question is best answered by asking yourself: “What am I willing to pay when something breaks in my home?” For example, enrolling in IGS Energy Home Services’ base-level plan is like having $8,000 set aside for a utility line repair. But, your annual out-of-pocket for this plan is less than $100.

Rule of Thumb: According to a study done by Bankrate.com, the majority of Americans do not have enough funds in their savings account to cover even a $500.00 service call.

The utility line failures that home protection plans typically cover are a very real—and potentially devastating— possibility of owning a home. By purchasing any home protection product, you are making an investment in safeguarding your finances.

All images are for illustration purpose only and do not guarantee protection. Please refer to the corresponding service agreement for scope or contact us for more information.