Hero-Total

Total Utility Line Protection Plan

Total Utility Line
Only$14.95/mo
Up to $26,500* in coverage

Keep your home running smoothly, stress free

You are financially responsible for not just the critical lines, pipes, and wires inside your home, but–in most cases–those same lines on the outside, as well. Repairs to outside lines are commonly more expensive than interior line repair. With our Total Utility Line Protection, you get all the same budget-covering protection as our Inside Utility Line Protection for ALL your utility lines.

Inside & Outside Gas Lines

COVERAGE UP TO $5,000

In some regions across the country the home owner is responsible for the natural gas line that runs from the road, or curb box, to the home foundation. If you are in one of these communities then you don’t want to miss out on getting our Total Utility Line Protection. Gas lines running from the street to your home have the potential to fail due to age and corrosion. Failing or ruptured gas lines are not something to be taken lightly, and no matter the age of your home, your underground gas lines may be prone to wear and tear damage.

A leak in a gas line can be extremely dangerous. If you have a natural gas leak in your home, exit the house immediately, call 911 and then your utility from a safe location AWAY from the house. To learn more about what you should do in the event of a gas leak, remember Smell & Tell, and after you are safe, call us. We can come take care of the repairs.

Below are some of the costs that our OUTSIDE gas line protection can help you avoid:

  • Leaking connections to the gas meter
  • Leaks caused by corrosion to the gas line

Below are some of the costs that our INSIDE gas line protection can help you avoid:

  • Leaking gas behind stove
  • Broken shut-off valve
  • Tear in wall of gas pipe

Inside & Outside Electric Lines

COVERAGE UP TO $3,000

Life without electricity is unthinkable. Don’t let a failed electric line drain your savings: get our Total Utility Line Protection and we will lessen the financial burden of any covered repair to the inside and outside portion of your home’s electric lines—from wherever you are responsible. But don’t stop here, keep scrolling to see what else we protect.

You may have seen a curved metal pipe at the corner of your house when you were last cleaning your gutters. That pipe is called the weatherhead, and is where all the electric wires from the utility enter your house. The utility can only take responsibility for the meter itself, and the wires leading up to the curved pipe. That means the pipe, the wires in the pipe, and even the box the meter is mounted in are all your responsibility. But with our Total Utility Line Protection, you can breathe a sigh of relief. We provide up to $3,000 in protection just for this part of your home’s lines in this plan.

Below are some of the costs that our OUTSIDE electric line protection can help you avoid:

  • Meter-box corrosion
  • Failed weatherhead
  • Entrance-cable coating wear-and-tear

Below are some of the costs that our INSIDE electric line protection can help you avoid:

  • Wall and dimmer switches
  • Outlets
  • Circuit-breaker box
  • Ceiling box (fan or light)

Inside & Outside Water Lines

COVERAGE UP TO $6,500

By enrolling in our Total Utility Line Protection, your family’s budget is safe from the potentially high cost of plumbing repair wherever you are responsible for your lines. It’s the same great service as our Inside Utility Line Protection, but for your outside water line as well.

From the road to your home, under all the grass, weeds, and kid’s toys are water pipes that belong to you. You are responsible for those pipes, and they could potentially let you down. Sediment build up, air-pockets, and the constant pressure needed to get that water to your second-floor shower head are just some of the things your outside water lines put up with every day. Over time, those lines may be prone to wear and tear. That’s okay, though, when you have our Total Utility Line Protection. One call and we send a local, licensed contractor to help with covered repairs to those lines.

Below are some of the costs that our OUTSIDE water-line protection can help you avoid:

  • Leak at shut-off valve in an outside meter pit
  • Leaks in main water line between the curb box and home

Below are some of the costs that our INSIDE water-line protection can help you avoid:

  • Leaking main shut-off valve
  • Leaking shut off valves (before the appliances or fixtures)
  • Leaking water lines in the basement (hot or cold)
  • Leaking water lines behind walls (hot or cold)

Inside & Outside Sewer Lines

COVERAGE UP TO $10,000

What would Total Utility Line Protection be without including your home’s sewer lines? The average drain-line repair cost starts at $300. With an entire year of our Total Protection plan, you can get over $26,500 in protection for less than one service call! And both your inside and outside drain lines are protected.

Your home’s drain lines are buried deep under your property, but between the road and your house, those drain lines are your responsibility. This means the wear and tear that typically occurs to those pipes is yours to deal with; unless you have our Total Utility Line Protection, that is. With our protection, you only have to make one call when something goes wrong. We send our local, certified contractor to evaluate and make covered repairs. You can get back to what really matters with our reliable service.

Below are some of the costs that our OUTSIDE sewer-line protection can help you avoid:

  • Broken main sewer-line connection to interior pipe
  • Cutting of the sidewalk to access failed pipe
  • Collapse of sewer line due to shifting/settling

Below are some of the costs that our INSIDE sewer-line protection can help you avoid:

  • Leaking sewer (soil) stack
  • Leaking drain lines behind walls
  • Leaking drain lines under floors

What's Covered?

Our Total Utility Line Protection plan assists in the repairs or replacement to any of your home’s four critical lines from wherever you have responsibility. Inside and outside your home, when you have a line failure, we will call the contractor, pay them for their time, and guarantee the covered repair for a full 12 months.

A
Main/Curbline: Where your home's lines meet the utility's main line.
B
Weatherhead: Curved metal support for electric lines entering your home.
Inside & Outside Gas Lines
Up to $5,000 in coverage
Inside & Outside Electric Lines
Up to $5,000 in coverage
Inside & Outside Water Lines
Up to $6,500 in coverage
Inside & Outside Sewer Lines
Up to $10,000 in coverage

Expand to see all plans
Additional Notes:

  • Full details of coverage will be included in a service agreement and schedule page after enrollment.
  • Outside gas is a coverage option in those areas where outside gas is not already covered by your utility.
  • Our outside water line protection includes up to $500 for public sidewalk repair.
  • Our outside sewer protection includes up to $4,000 for street cutting.

Dependable service you can trust, local certified technicians, and guaranteed results.

Most of our protection limits reset every 90 days!

We get the technician to your door so you can get back to what’s important!

Work performed by local technicians is guaranteed for 12 months!

Account can be canceled at any time with no fee!

3 simple steps to making a claim

Buying Guide

There are other home protection programs out there, but with any service you end up using, there are things you’ll want to look for. Use this handy buying guide as a reference as you’re pricing out plans to fit your budget and lifestyle.

What is Home Protection?

A home operates through its pipes, wires, and mechanical components, similar to the way your car or van operates. These hard-working items can be prone to leak or fail through their daily use. Home protection (or in some cases referred to as home warranty) services are plans that help cover the expense of repairs or the replacement to a home’s critical lines and major components. Home protection plans often provide considerable coverage for a nominal, monthly fee.

The Home Protection plans, available through IGS Energy Home Services, include a wide range of protection options that work with your lifestyle. All plans include a 12-month guarantee on any covered repair.

The Total Utility Line protection plan:

  • Protection for inside and outside utility lines wherever homeowners assume responsibility
  • Can be a great middle-level protection
  • Protection for up to $26,500

What is really being protected?

From the front door to the back, wear and tear can impact anything in a home over time. Protection plans may not prevent the lines or systems in your home from failing, but they can help protect your peace of mind and safeguard your budget from the potentially expensive costs associated with most repairs or replacements to those lines and systems.

When it comes to Total Utility Line protection here are some common examples of items that need to be repaired:

Inside & Outside Gas

  • Leaking gas behind stove
  • Broken shut-off valve
  • Tear in wall of gas pipe
  • Leaking connections to the gas meter
  • Leaks caused by corrosion to the gas line

Inside & Outside Electric

  • Wall and dimmer switches
  • Outlets
  • Circuit-breaker box
  • Ceiling box
  • Meter box corrosion
  • Rusted weatherhead brackets
  • Entrance cable coating wear and tear

Inside & Outside Water

  • Leaking main shut-off valve
  • Leaking shut off valves(before the appliance or fixtures)
  • Leaking water lines in the basement (hot or cold)
  • Leaking water lines behind walls (hot or cold)
  • Leaks at shut off valve in an outside meter pit
  • Leaks in main water line between the curb box and home
  • Failed water lines between the curb box and home

Inside & Outside Sewer

  • Leaking sewer (soil) stack
  • Leaking drain lines behind walls
  • Leaking drain lines under floors
  • Broken main sewer line connection to interior pipe
  • Collapse of sewer line due to shifting/settling
  • Misalignment of drain line due to shifting/settling

What does “outside” actually mean?

Your utilities maintain ownership of your water, sewer, and (in some locations) natural gas lines up to the edge of the street, or “curb box”, and your electric lines up to the weatherhead (curved pipe at the corner of your home). However, in many instances, the length of these exterior lines after the curb box and weatherhead are the home owner’s responsibility. The notable exception being the water meter and electric meter—which often exist within the home owner’s portion, but are still under the respective utility’s care.

Does the age of my neighborhood's infrastructure matter?

If you live in a community with aging pipes and wires, it would be prudent to research outside-line coverage available to your area. A good starting point is utility lines that were installed more than 30 years ago. Lines over 30 years old have possibly reached a point in their lifespan where wear and tear has had considerable impact.

Along with so many years of continual use, 30+ year old lines were installed using the technology and materials of the time—and in some places, installed for far fewer people than now use them. Line improvements like the adoption of PVC, new coatings on wires, and improved installation methods (all of which have helped overall line durability), were not available 30 years ago. All of this adds up to lines that may be prone to fail sooner than later—and if they are on your property, you could end up paying for it.

Is this protection really worth it?

This question is best answered by asking yourself: “What am I willing to pay when something breaks in my home?” For example, enrolling in IGS Energy Home Services’ base-level plan is like having $8,000 set aside for a utility line repair. But, your annual out-of-pocket for this plan is less than $100.

Rule of Thumb: According to a study done by Bankrate.com, the majority of Americans do not have enough funds in their savings account to cover even a $500.00 service call.

The utility line failures that home protection plans typically cover are a very real—and potentially devastating— possibility of owning a home. By purchasing any home protection product, you are making an investment in safeguarding your finances.

All images are for illustration purpose only and do not guarantee protection. Please refer to the corresponding service agreement for scope or contact us for more information.