Be a Hero to Homeowners

Offer Your Customers UtilityShield Products and Services

UtilityShield: Service and Repairs made easy

A white-label product offering from IGS Home Warranty, UtilityShield offers products and services that protect homeowner’s budgets from costly repairs and replacements to their inside and outside utility lines and pipes, HVAC systems, and water heater – things not typically covered under homeowners insurance.

These things that keep homes running smoothly can fail over time from normal wear and tear. And, when a covered system fails, IGS Home Warranty finds a trusted, local contractor, pays for the covered repairs, and guarantees those repairs for an entire year.

A Great Partnership in the Making

Whether you want to grow customer satisfaction, increase revenue, or simply expand your product offerings, IGS can help you be a hero to homeowners.

A UtilityShield partnership can:

Help increase customer satisfaction. Our partners have seen a 10-12% increase in overall customer satisfaction.

Differentiate you from other utilities. Our partners have noticed a 60% increase in customer recognition of product offerings after 12 months of marketing.

Give you access to a great network of contractors. Every contractor who participates in the UtilityShield program is researched and vetted thoroughly to make sure they are:

  • In compliance with any laws or regulations governing their trade
  • Maintain an appropriate level of insurance
  • Provide proof of state or local licensing
  • Be adequately staffed to complete service in a timely manner

Take your marketing to the next level. We offer a variety of ways to engage with your customers throughout the year. Check out some of our partner’s pages:

Interested in learning more about this partnership to benefit your customers and your business?
Let’s Connect! 

David Haynes

Business Development Manager

404-960-1001

David.Haynes@IGS.com

 

We offer 4 different levels of protection to help keep homeowner's budgets safe.

Inside Utility Line Protection

Through normal wear and tear, a home’s utility lines may be prone to fail.  Our Inside Utility Line Protection is designed to eliminate worry in the event of that failure; handling costs that could add up to thousands of dollars.

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Total Utility Line Protection

Repairs to your outside utility lines often require larger equipment and more labor than inside line repairs. With our Total Utility Line Protection, you can safeguard your budget for up to $26,500 in repairs to BOTH your inside and outside lines for only pennies a day.

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HVAC System Protection

Furnaces and boilers, air conditioning units and heat pumps, even water heaters all take a beating to keep you comfortable throughout the year and can be expensive to fix when they fail. Our HVAC Systems Protection helps reduce the financial burden for potential repairs so your home’s budget is comfortable, too.

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Complete Protection

Wear and tear is a fact of life. And when it comes to home ownership, it’s a fact that can be costly. With Complete Protection, you can rest easy knowing that your budget has support in the event that you need repairs to any of your home’s pipes and wires, or HVAC systems. For less than $420 a year, you get up to $34,500 in repairs to all the covered lines and systems you’re responsible for.

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Inside Utility Line Protection
$7.50/MO
Total Utility Line Protection
$14.95/MO
HVAC System Protection
$22.95/MO
Complete Protection
$34.95/MO
INSIDE GAS
Up to $2,000
Protects your budget from the cost of repair or replacement necessary to remedy a leak in your Inside Gas Lines, up to $2,000.
INSIDE WATER
Up to $2,000
Protects your budget from the cost of repair or replacement necessary to remedy a leak in your Inside Water Lines, up to $2,000.
INSIDE ELECTRIC
Up to $2,000
Protects your budget from the cost of repair or replacement necessary to remedy a failure of your Inside Electric Lines, up to $2,000, including costs for the following standard parts:

  • Breaker panel
  • Circuit breakers
  • Standard wiring
  • Standard wall outlets, switches, and dimmers
INSIDE SEWER
Up to $2,000
Protects your budget from the cost of repair or replacement necessary to remedy a leak in your Inside Sewer Lines, up to $2,000.
OUTSIDE GAS*
Up to $3,000
Protects your budget from the cost of repair or replacement necessary to remedy a leak in your Outside Gas Line up to $3,000.
OUTSIDE WATER
Up to $4,500
Protects your budget from the cost of repair or replacement necessary to remedy a leak in your Outside Water Line up to $4,000. Up to $500 available to cover sidewalk cutting needed to reach the damaged line.
OUTSIDE ELECTRIC
Up to $3,000
Protects your budget from the cost of repair or replacement necessary to remedy a failure of your Outside Electric Line, up to $3,000.
OUTSIDE SEWER
Up to $8,000
Protects your budget from the cost of repairs up to $4,000, and up to another $4,000 toward street cutting.
WATER HEATER
Up to $750
Protects your budget from the cost of repair necessary to remedy a Failure of a residential Water Heater, up to $750, which includes costs for the following standard parts:

  • Main burners
  • Thermocouples
  • Pilot assemblies
  • T&P relief valves
  • Electric heating elements
FURNACE
Up to $2,000
Protects your budget from the cost of repair necessary to remedy a Failure of a Furnace or Boiler, up to $1,750, which includes costs for the following standard parts: capacitor, circuit board, thermostat.
BOILER
Up to $2,000
Protects your budget from the cost of repair and standard parts necessary to remedy a Failure of a Furnace or Boiler, up to $1,750, which includes costs for the following standard parts:

  • Capacitor
  • Circuit board
  • Thermostat
HEAT PUMP
Up to $2,000
Protects your budget from the cost of repair and standard parts necessary to remedy a Heat Pump, up to $2,000, which includes costs for the following standard parts:

  • Defrost control and sensors
  • Contactor
  • High and low-pressure switches
  • All parts under the Central AC protection
CENTRAL AC
Up to $1,750
Protects your budget from the cost of repair necessary to remedy a Failure of your central Air Conditioner, up to $1,750, which includes costs for the following standard parts:

  • Capacitor
  • Circuit board
  • Thermostat
Up to $8,000 in protection

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Up to $26,500 in protection

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Up to $8,000 in protection

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Up to $34,500 in protection

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Additional Notes:

  • Full details of protection will be included in a service agreement and schedule page after enrollment.
  • Outside gas is a protection option in those areas where outside gas is not already covered by your utility.
  • Our outside water protection includes a $4000 limit for covered repair/replacement and a separate limit of $500 which applies only to public sidewalk repair.
  • Our outside sewer protection includes a $4000 limit for covered repair/replacement and a separate $4000 limit which applies only to street cutting.
  • If your home has a different HVAC configuration (boiler, heat pump, multiple units, etc.) please contact us to enroll by phone at 877-275-8197.